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Frequently Asked Questions

If your cashback didn’t track, ensure you followed all the activation steps before purchase. If you still don’t see cashback in your account after 7 business days. Please contact Minty support with the date of your purchase, your order ID, store name and order amount. We will submit a request with the merchant to try and claim this for you

The easiest way to earn cashback is to download the Minty Extension and Mobile App. That way you are able to shop on any device and Minty will prompt you automatically when you visit a participating store to activate your cashback.

Maximize your Cashback potential with Minty:

  1. Double Down on Savings: Get the Minty extension for your computer and the Minty app for your phone. This ensures you never miss a Cashback opportunity while you shop anywhere online.
  2. Shop and Earn: With them you can browse your favorite stores as usual. Minty automatically scans for qualifying purchases and applies cashback where applicable.
  3. Getting paid: Minty will automatically notify you every time you have earned Cashback via an email, text or push notification. The apps are a great way to keep you informed on your total Cashback earnings, letting you see your savings grow with every purchase.

Bonus Tip: Keep an eye out for special offers and promotions from Minty. Minty is always looking for more ways to help save your money and you just might even unlock more ways to save with Bonus Cashback! Never Overpay Again with Minty, it's the effortless way to turn the shopping you already do into massive savings!

Cashback services like Minty typically can't offer cashback on everything you buy online. Here's why some items are excluded:

Qualifying Cashback Items:

  • Most Physical Products: Think clothes, electronics, furniture, home goods - anything a store typically sells online.
  • Some Digital Products: Minty might offer cashback on digital products like software or ebooks, but it's best to check their details for each store.

Non-Qualifying Items (and Why):

  • Gift Certificates and Store Credit: Since you're not spending new money, but instead using existing credit, these purchases don't qualify for cashback.
  • Taxes and Shipping Costs: These aren't considered part of the actual product purchase itself, so cashback doesn't typically apply.
  • Merchant-Excluded Items: Stores can choose to exclude certain items from cashback offers on Minty's platform. It's always best to check the store's details on Minty to see if anything is off-limits.
  • Returns and Cancellations: If you return an item or your order gets canceled, any cashback you earned will usually be reversed since the purchase didn't go through.

Skip the Guesswork - Minty Does the Work!

Forget about memorizing exclusion lists or hunting for fine print. With Minty, simply use their browser extension, app, or website to shop at your favorite stores. Minty automatically scans for qualifying purchases and applies cashback where applicable. It's that easy!

Minty takes the guesswork out of cashback, so you can focus on shopping and saving.

Minty lets you enjoy the benefits of Cashback without any upfront costs. Here's the magic behind their model:

1. Stores Pay Minty: Everyone Wins

Stores advertise their deals with Minty. Minty agrees to pay you the majority share of that advertising revenue in the form of Cashback when you make a qualifying purchase.

Minty works with merchants directly to get you the best savings possible. Whether that's the ongoing Cashback rate or through Bonus Cashback. Minty does everything it can to pass the majority of the Cashback to you. This model allows you to enjoy the best Cashback rates and stores to promote their programs.

Minty, an AI-powered shopping assistant, helps you discover new brands and find the best deals at thousands of stores. Simply download the Minty extension, and it will automatically apply savings at checkout to ensure you save money every time you shop online..

For full details, please review the privacy policy or tos. Your data is only used to help you connect with brands and find the best deals. Minty is certified by TrustArc with the TRUSTe Certified Privacy badge.

Once pinned to your browser, Minty will show an icon when active. You can also track your savings on the Minty Dashboard, which displays year-to-date savings and cashback earned during shopping sessions.

Yes! Minty offers some of the best cashback rates in the industry.

Unfortunately Amazon doesn’t feel the need to reward its customers with Cashback like the other 30,000+ brands that Minty works with. However, Minty recognizes the need to work with Amazon in another capacity. Coming very soon Minty will be able to find strict deals at Amazon to help you save every time.

Some stores allow digital coupons to be used in physical stores. Snap a picture of the coupon on your phone and show it at checkout.

At this time Minty is only available in the US. In the future Minty will be able to support users globally.

Go to your settings and click the “Preferences” tab at the top. You’ll be able to change your opt-in preferences for both email and SMS messages.

Minty is currently available for Chrome browsers on your computer. Coming very soon you will also be able to use Minty on safari computers and mobile devices.

Chrome updates began to hide all extensions to reduce clutter in your browser. Minty is a big fan of this. However, you can still get Minty back on your browser bar if you wish by clicking the puzzle icon in the top-right corner of your browser. Find Minty in the list and click the pin to toolbar option.

Visit Minty, login and click the my account option from the menu. Or if you are using the extension, click the extension icon and the profile button to access your dashboard. You can update your email, phone number, or name, but changes require re-verification via email or text. Preferences can be managed in the Preferences tab.

Great news! I can tell when a coupon doesn't work and I automatically delete it. So, don't waste your time reporting on bad coupons. Go have some fun. Or, even better, go shopping!

Go to Settings in the Minty extension to change your email, phone number, or name. After making changes, you’ll need to verify via a confirmation email or text code.

No, Minty only collects relevant information to provide the best coupons based on your shopping habits and location. We make sure to blacklist minty from any financial sites and personal sites to keep your information secure at all times.

You can find Minty’s Privacy Policy here

Minty values your privacy and has earned the TRUSTe Certified Privacy badge. You can opt-in or out anytime, and rest assured that your personal information is secure. For more details, visit the Privacy Policy.

Minty automatically detects and removes invalid coupons, so there’s no need for manual reporting. However, if you do happen to know irregularities, please contact our support department.

To uninstall Minty, go to your Minty Chrome Webstore and select the remove from chrome button.

Pin Minty back to your toolbar using the puzzle icon in your browser. If issues persist, try reinstalling the extension.

Send us your favorite store by email or click the button in your browser. We’ll use our AI engine to look up the merchant and do our best to have it added to Minty’s list of stores asap.

We’d love to partner with you! You can navigate to your store page then select “Claim Store”. Don’t see it? You can send a request to partner with Minty by following this link here.

Minty earns affiliate commissions when you shop online and make a purchase with an affiliate site through its platform or using one of its mobile products. The majority of the commission Minty earns is used to save you money and earn you cashback.

Email Minty for assistance.

Minty values your feedback! Most product improvements are based on user input. Email us with your suggestions.

Cashback is earned when you shop through the Minty extension. The store notifies Minty upon purchase, and cashback is credited to your account.

Cashback is typically posted within 1-7 business days, depending on the store’s reporting times. We will also send you an email letting you know when we successfully request cashback from the merchant and the merchant verifies your purchase. Keep in mind cashback is only redeemable after a merchant return window which can take upwards of 90 days.

Minty will notify you during your shopping session when cashback is activated. Minty will also send you a confirmation email when it has requested cashback for you.

Cashback might not track if the extension wasn’t active, the purchase was outside the valid window, or cookies were blocked. Ensure Minty is enabled and follow the purchasing guidelines and remove all ad blockers.

Minty processes payments quarterly once cashback reaches the minimum payout threshold. Payment methods include direct deposit and checks.

If you return a product, the corresponding cashback will be deducted from your account since cashback is only valid for completed purchases.

Bonus cashback is an additional reward on top of the regular cashback and is usually tied to special promotions. You can earn it by meeting specific conditions, such as shopping during promotional period or signing up when a signup bonus is offered. To claim your bonus cashback, you must meet all terms and conditions set forth when accepting the bonus offer. Usually the bonus is available to claim when you earn at least $25 in cashback.

For complete details about Minty’s terms and conditions, including cash back policies, visit the Terms and Conditions page.

Partner With Minty

Minty’s constantly searching for new coupons and promo codes. If you run an eCommerce website and would like me to promote your exclusive deals, let's schedule an appointment to discuss potential collaboration opportunities.

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